MAKING THINGS WORK

It is going to very severe but over quicker than we’d thought say some pundits. The survival manual says there are four keys to making it work in a recession culture:-

i)As Libby Purves says “feel-good is box office”. Be upbeat and on the lookout for opportunities
ii)Become a passionate persuasive presenter
iii)Be successful by being on time, looking good, being cheerful, helping your boss and his boss keep their jobs
iv)Stay on people’s radar screens by feeding them ideas and things of interest they may have missed.

JOBS - AND KEEPING THEM

You have a job? Congratulations. They say HR is going to be like Casualty or ER in 2009. A lot of good people are going to be going into teaching, the church and counselling. Freelance is going to become a profession.

And we’ll see a rush of potters, painters and novelists – which would be terrific – but for that mortgage. So what can you do? By working harder; trying more stuff…new ideas; learning new tricks; learning new skills; being taught to improve.

2009 is the year to make more of whatever it is you have and then reaping the harvest in the next decade.

Tomorrow - making things work

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SERVICE IS GREAT

Or rather it isn’t. In the UK we were dreadful until taught how to do it right by the now retreating tide of Eastern Europeans. They swept in and showed us what good manners, customer focus, smiling and a belief the customer was ALWAYS right, can do.

We are now going to be on our own.

Let’s make 2009 the year in which we lift our game and become exceptional at serving our customers. Let’s train everyone to be great at it. We’d better….

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THE PRICE IS RIGHT

We live in a world that is looking for a bargain. Prices are falling and will continue to do so. Reconcile yourself to lower prices, smaller margins and lower earnings. See how to get your prices lower without killing your suppliers.

Do everything you can to be a low cost producer.

Tomorrow - a point of view about 'service'.

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THE AGE SANDWICH

The young have technology under control, the old are willing learners of technology and teachers of other stuff. Between them they are the majority…know a little all too well and have forgotten more than they knew. This is the new alliance. Grandmother and Grandson against the world. Spend time educating and helping the next generation and the one after.

Look what the current one has managed to do. And if you are the next generation insist you get this help.

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SPORT DOESN'T

Too rich, too greedy and mostly not good enough. Especially football – this is the scene of the next credit crunch disaster. Watch a spectacular salary slide there.

And what a terrible year in prospect for sponsorship. But support your local side and avoid the feet-of-capitalist-clay Premier Division giants. Example in Germany is village side league leaders Hoffenheim.

Time to learn that money alone doesn’t make winners.

Tomorrow - 'The Age Sandwich'

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THE ARTS HAVE IT

It’s what happens when the economy zigs; we zag back to cheap live theatre.

The West End will have a horrible time as we sniff out good value pre-runs and small theatres. This will be a golden age for low-cost young talent. Check out what is going on locally in churches, small theatres or town halls.

You can have a great evening out for the fraction of what you normally spend. Or go to the Cinema which is still cheap for the experience.

Next - something about Sport

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