Showing posts with label WPP. Show all posts
Showing posts with label WPP. Show all posts

Tuesday, 24 April 2018

REMEMBER CREATIVE ADVERTISING?

Back in the 1970s and 80s it was the message and not the medium that mattered in advertising. Endless hours were spent by creatives trying to do something original, different and something that got talked about.


And then it all changed because it was money that talked louder than creativity and the procurement people, the accountants, the media men and a businessman called Martin took charge.


Sentimentality in part has clouded our judgement. Great icons of advertising like JWT and O&M were swallowed up, their lustre gone,  in an empire with turnover of £15 billion and profits of £2 billion. Sorrell was a brilliant businessman – a legend , a ruthless, piratical wheeler dealer but somehow seemingly a man devoid of magic, soul or joy.

As Ian Potter the creative director at FCO once said of an errant account executive:
“He wouldn’t know a good ad if it bit him on the arse”

I rather think this was true of Martin Sorrell too.

Not that it mattered to many. It was the share price and the growth that drove him. One somehow felt he  would kill creativity with a few well aimed swipes of his spreadsheet. And good luck to him the many said because he was a towering success. But the signs of cracks in the business were already self-confessedly showing. And this wasn’t helped by the size of his earnings – his net worth is about £ ½ billion and last year alone he “earned” £70 million and that irked many out to get him.

He was a genius no doubt, but a genius like James Pattinson, the richest best-selling author in the world rather than Ian MacEwan. In the end just a business man.

So why am I so vexed by his legacy? Because like the founders of the digital revolution, they’ve taken away as much as they’ve given. The senatorial hearings suggest Mark Zuckerberg is still uncertain as to quite what this monster is that he’s created.

It’s not just privacy that’s been stolen so much as quality of life. All of the heroes of digital and marketing services are mere businessmen in vast, introspective, rapacious empires.  They do not laugh much in Silicon Valley or in WPP.


The medium is everything currently. It’s the likes, the hits, the quantity of what is said not the quality that matters. Sorrell’s demise is a turning point, already signalled by P&G, Heinz-Kraft, Unilever and others loudly saying that it’s real creativity that counts now. They have bean-counters enough in-house but what they lack are the kind of idiots like George Lois the American art director who once stood on a window sill threatening to jump unless a client bought his ad.

Van Gogh, Salvador Dali, Caravaggio and others were not necessarily going to be congenial dinner companions but boy could they paint and touch our hearts.


Persuasion is currently on a lot of agendas. It may sound out of step with the times but I think creative advertising is on its way back.

Monday, 28 February 2011

THE HELICOPTER WORLD OF MONETISATION

The occasion: The London Business School Summit on Technology and Media 25/02/11
The speaker: Dr. Bobby Rao, ex Vodafone Marketing Director, now founding partner in Hermes Venture Partners.

We’ve all had that moment. One of sheer unbridled hatred of the cleverest boy in the school. Who gets all the prizes; who gets all the girls. That’s Bobby. The coolest and most suave presenter I’ve seen.

  1. We are living in the midst of a game where we are all asking “where’s the ball?” Because there’s been a collision of three markets: the internet; media; consumer electronics - between them worth $3 trillion.  And the legs of each has been kicked away.
  2. Historically media has thrived on scarcity – now through digitisation, high speed Broadband and the low price of storage, scarcity is over.
  3. You can fight scarcity by focusing on live events. Or you can go for quality (iPad and iPhone). Or you can monetise the new usage occasions there are.
  4. But recognise this is a new personal market meaning advertisers must really understand individual people. So who has got the best information? That’s why Facebook is valued at c. $70 billion.
  5. Yes that’s what Bobby used to see what was going on in Egypt via live video in Tahrir Square as it happened. BBC didn’t have a chance against what they now call “pro-sumers” (producers and consumers.)
  6. To monetise all this  we must charge people in the right way and the right amount. It’s not about how many eyeballs any more it’s about whose eyeballs and what’s going on behind those eyeballs.
  7. Yet marketers - an “avoid-failure”, in-transit-between-jobs bunch - are conservative and lagging behind the changes that have happened already.
  8. And of course we are living in the middle of a valuation bubble (what was later described by James Bromley CEO of Mail Online as descending from the “peak of inflated expectation” phase into the “trough of disillusionment”).
  9. But be aware that this $3 billion game will not be played on the small market Euro stage (let alone the tiny market UK stage.) It’ll be played out between Asia and the USA.
  10. It’s about customer knowledge, customer experience and a scale of population big enough to pay for the weaponry the big guys need. It’s a good time to be a customer and a spectator watching them - Apple, Amazon, Google, Microsoft, Samsung, Omnicom and WPP. But remember - no one knows where the ball is yet.

Thank you LBS.

I’m off to look for that ball.

Monday, 7 February 2011

THEY DIDN'T ACTUALLY KNOW WHAT GOOD WAS...

John Neill Group CEO of Unipart described this as the main failing of British Management in the post-war years. Peter Lederer, Chairman of Gleneagles, said this was why he left Britain in the 1970s. No good.

But now we’ve got adept at knowing what good is and as adept at hiding our lights under bushels.

Britain is world class at restaurants, retailing, the arts, building brands, hospitality and creative industries (and just for fun I’m including investment banking in this category.)

World class. The Royal Opera House. Glyndebourne.
World class. The Tate. Royal Academy. National Gallery
World class. WPP. M&C Saatchi. Sedley Place. Barclays
World class. BBC. Pinewood. Hat Trick. Talkback Thames
World class. Gleneagles. Hotel du Vin. Browns
World class. Selfridges. John Lewis. Fortnum&Mason. Foyles
World class. Fat Duck. Ivy. Galvins. Wolseley
World class. Simon Rattle. Kate Adey. Jamie Oliver
World class. Canary Wharf. O2 Dome. St. Pancras. London Eye
World class. Football. Rugby. Cricket. Golf. Cycling. Sailing

Yet we persist in doing three crazy things.
i)     selling our brands to anyone, anywhere with a bit of cash
ii)    outsourcing what we should do ourselves to high inflation economies
iii)    failing to improve what we do and make every single day…because good is never good enough

We have the choice of becoming third world class – Primark, Poundland, Charity Shops - or working our balls off to be best.

I was watching Jeremy King at the Wolseley the other day, chatting up his staff and walking the floor that’s what leads to world class. That’s why sensible CEOs should live in their reception feeling and seeing the face of their business. Why Sir John Hegarty, founder of ad. agency BBH said you could never take your eye of the shop for a second.

Stop for a moment just trying to be big or get rich. Start trying to be better. Start to change the game (that’s why I call Kate Adey world class – she changed the way we saw women broadcasters forever.)

World class takes perspiration, focus, trial and error and a withering disregard for anything that takes your eye off great customer service.

It takes pride, ambition and a willingness to be measured against the best, smartest and most competitive.

Welcome to New Britain….and not a minute too soon.