tag:blogger.com,1999:blog-4322071927993140777.comments2023-04-19T07:44:36.848+01:00HallucinationsRichard Hallhttp://www.blogger.com/profile/01581000180312996592noreply@blogger.comBlogger209125tag:blogger.com,1999:blog-4322071927993140777.post-23820338828213529502023-04-18T11:57:30.523+01:002023-04-18T11:57:30.523+01:00Dear Friend, Go well, but do come back, refreshed ...Dear Friend, Go well, but do come back, refreshed and ready to tell it like it is<br />All good thoughts<br />John John Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-62388064873428081162022-11-28T14:01:48.654+00:002022-11-28T14:01:48.654+00:00On the money. I have been practising tolerance tow...On the money. I have been practising tolerance towards CX centres and by Jove, it works a treat, simply because they are totally not used to someone with a honeyed voice (AKA ME) being kind and thoughtful towards them when they have such a shitty job<br />JohnJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-3228978755233558532022-08-22T13:51:02.834+01:002022-08-22T13:51:02.834+01:00I have tried it. I made a conscious decision to be...I have tried it. I made a conscious decision to be really really nice to call centers. One can hear the horror shock at the other end of the line when you do<br />Who is this guy, why is he so nice when we've fucked up, etc etc<br />It really is fun too, just the sheer pleasure of getting exactly what you want so much easierJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-21018119254265988532022-07-18T12:23:16.832+01:002022-07-18T12:23:16.832+01:00Well I for one delighted you're safely recover...Well I for one delighted you're safely recovered, but I worry about you. The suggestion that Johnson could return worries the hell outta me. i'm not entirely sure where I could go but go I wouldJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-5184062202293448612022-06-06T19:44:33.881+01:002022-06-06T19:44:33.881+01:00"...the problem with the insularity of Britai..."...the problem with the insularity of Britain right now"<br /><br />Insularity in the form of so-called American exceptionalism is also pervasive in the United States<br /><br />However, one cure is to inspire the many who do not currently participate in democracies by voting, to participate<br /><br />By offering rationales, and the inspiration, to do so, in part by allowing carve-out time to the many caught up in daily hand-to-mouth survival, unable and/or unwilling to invest in the duties of a democracy, such as becoming informed and, of course, voting<br />Steve Cranfordhttp://whisperglobally.comnoreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-26888615144274442502022-06-06T18:41:20.765+01:002022-06-06T18:41:20.765+01:00Sadly the facts don't bear out your optimism. ...Sadly the facts don't bear out your optimism. Polls suggest Johnson is VERY popular with the 18-24 y.o.'s<br />God help those who may live to see this<br />Happy Birthday John<br />Thank you RichardJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-69755790584664816092022-05-03T13:31:53.933+01:002022-05-03T13:31:53.933+01:00Total agreement about Burnham and Davidson, but wh...Total agreement about Burnham and Davidson, but why, oh why, do you insist on calling Johnson Boris? In one paragraph you refer to all others by their surname, but for a man you called Boris. Scumbag would do!John Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-69390374224466385172022-01-05T14:58:45.213+00:002022-01-05T14:58:45.213+00:00Thank you, peerless Richard Hall, it was ever thus...Thank you, peerless Richard Hall, it was ever thusJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-19014902167563958622021-12-15T12:07:15.256+00:002021-12-15T12:07:15.256+00:00Always a joy to read your sanity, thank you. I pro...Always a joy to read your sanity, thank you. I promise to wear a smile and your underlined message hits home. I recall a person listening to a tale of some woe and responding 'Bob, my heart goes out to you,' but then added the caveat ...'at this moment in time'... So it was to be a short lived heart out moment, and we all knew she meant every last wordJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-34705450769363422162021-12-07T13:53:35.656+00:002021-12-07T13:53:35.656+00:00Dear Richard, Excellent as ever, thank you. One mi...Dear Richard, Excellent as ever, thank you. One minor moan! Did the press ever call Mrs Thatcher Margaret, or Cameron David, or Blair Tony, why do they (and you) persist in calling this shit of a man by his first name all the time. WHY NOT simply Johnson, we should be told (Ed)John Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-61697179494714496782021-11-16T09:50:47.439+00:002021-11-16T09:50:47.439+00:00I applaud your decision in one sense, enough is en...I applaud your decision in one sense, enough is enough, especially all forms of 'social media' however I do also believe one can only change events from within an object such as these, which was always an argument for remaining in the EU, at least to my mind! As long as you don't give up the blog all is fine!<br />Stay well and safeJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-21353132185105695982021-11-15T19:49:49.852+00:002021-11-15T19:49:49.852+00:00Social media = For by far the most part, megaphone...Social media = For by far the most part, megaphones for the look-at-me narcissistic<br /><br />So much so that we advise clients not to use, as alignment with and use is often in conflict with values articulated by client enterprisesAuthorhttps://www.blogger.com/profile/14590720851853077587noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-86507533943137831762021-11-09T15:56:58.621+00:002021-11-09T15:56:58.621+00:00If your heating bill is £5K I'd recommend you ...If your heating bill is £5K I'd recommend you go around and close few windows, physical ones that is, keeping the mental ones wide open as everJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-82524713044474510132021-11-01T19:51:08.161+00:002021-11-01T19:51:08.161+00:00Small steps Richard, Small steps. It's the lit...Small steps Richard, Small steps. It's the little things that work best, small everyday wins. So much so, I sometimes enter these in my jottings to remind meJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-30484014912575013262021-10-11T20:58:25.632+01:002021-10-11T20:58:25.632+01:00Your optimism always works for me! Your optimism always works for me! Monkeybrainhttps://www.blogger.com/profile/07651239250150740334noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-8750772447096219122021-09-28T16:30:28.024+01:002021-09-28T16:30:28.024+01:00History has a habit of repeating itself, so one ca...History has a habit of repeating itself, so one can but hopeJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-50964350892619295762021-09-21T08:49:39.368+01:002021-09-21T08:49:39.368+01:00Delighted to see you remain curious and more so se...Delighted to see you remain curious and more so seeking context of data being spewed out to confuse and usually contradict what our blink moments tell us.<br /><br />I'm sure you've already read it but <br />How to make the world add up by Tim Harford of the FT<br /><br />Delves into battle for meaningful HONEST data<br /><br />Pip Pip<br />JohnJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-76734329964382957532021-09-11T11:00:18.873+01:002021-09-11T11:00:18.873+01:00Good idea. I shall follow and head to Norfolk and ...Good idea. I shall follow and head to Norfolk and walk the beaches about Holkham with my four legged friend who doesn't answer back, considering all the time that it about time I pivoted. This 76 y.o. sat and listened to two lunch companions debate AI, and me not being able to understand what on earth they were talking about. Find me a deck chair please RichardJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-32878643070948119802021-08-07T19:18:06.536+01:002021-08-07T19:18:06.536+01:00I hate admitting you are a ....... genius, but I e...I hate admitting you are a ....... genius, but I enjoy the read and feel remiss to have missed a few Mondays of late. Note to self WAKE UP!<br /><br />Home House soon?<br /><br />All good thoughts<br /><br />JohnJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-37846913643586852122021-07-12T14:40:08.359+01:002021-07-12T14:40:08.359+01:00The menu looks delightful and only £95 as a suppl...The menu looks delightful and only £95 as a supplement for a bit of beef. Happy Birthday, I sincerely hope you enjoyed it and your travels go well. My only comment about talking more is that one should ask more questions. I'm constantly surprised by the delight to be found in doing so...<br />Don't you think?<br /><br />JohnJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-6180530722617790382021-03-31T10:23:38.062+01:002021-03-31T10:23:38.062+01:00We'd better get on with it then. Lunch one day...We'd better get on with it then. Lunch one day towards the end of April?John Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-65408589714851713572021-03-18T13:01:58.963+00:002021-03-18T13:01:58.963+00:00As ever on the money Mr Hall. My abiding memory of...As ever on the money Mr Hall. My abiding memory of a night when Mo turned up to a P&G Dinner and announced that the secret of good advertising was;<br />THE SIMPLE TRUTH<br />You appear to contradict that as usual with panache!<br />Stay well and safe<br />All good thoughts<br />John John Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-20144210004425458412021-02-25T11:46:09.048+00:002021-02-25T11:46:09.048+00:00Spot on Mr Hall, I attended a HBS alumni reunion o...Spot on Mr Hall, I attended a HBS alumni reunion on Zoom last Saturday. Some thirty of us gathered to learn of each other's activities since our tenure in 1990. Fascinating in all respects, much about families (mainly American men) all talking up the 'love of my life' if you accept there was an earlier 'love of my life' several in fact, popped up over three hours of stamina sapping bragging. I told them of my experience as a commercial spy and I got the impression there was horror about my past, but it did cause the dream I was about to be caught and that woke me for sure. On a brighter note I dream of/and book Venice in June and my obsession with planning and preparation has taken over nightmares thank GodJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-76964870559568883912021-02-18T14:12:49.415+00:002021-02-18T14:12:49.415+00:00Odins...Well Richard Hall you do help my memory re...Odins...Well Richard Hall you do help my memory recall long liquid lunches at that wonderful establishment, thank you. I look forward to the day when we might get together at Pollen Street Social. I suspect one might be inclined to book now in the hope to get a table early in the time frame.<br />stay well, write onJohn Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.comtag:blogger.com,1999:blog-4322071927993140777.post-26307046672428032342021-02-09T09:41:28.934+00:002021-02-09T09:41:28.934+00:00So true Mr Hall, I have found that a decision I ma...So true Mr Hall, I have found that a decision I made some time back (do we call things out by event yet? Pre C!) to change my previous snarling angry old man screaming at CX people in India to Mr Charming. You are suggesting it works. I confirm that, and now frequently in receipt of £15 vouchers from Waitrose. So here'e the challenge, which of us can by virtue of sucking up get the highest reward John Eustacehttps://www.blogger.com/profile/03170261933865879709noreply@blogger.com