tag:blogger.com,1999:blog-4322071927993140777.post10537940702760723..comments2023-04-19T07:44:36.848+01:00Comments on Hallucinations: "GOOD EVENING SIR AND MADAM" OR "HI GUYS"?Richard Hallhttp://www.blogger.com/profile/01581000180312996592noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-4322071927993140777.post-54000973764067916412015-01-26T09:05:40.550+00:002015-01-26T09:05:40.550+00:00"The customer is always right...."? Onl..."The customer is always right...."? Only sometimes, I think. My business has about 400,000 customers a year. We encourage them to tell us what they think and listen to each and every one that does. But we act on only some of the feedback. Getting bent out of shape by every comment can lead to chaos. Ian Wilsonhttps://www.blogger.com/profile/07388420898201162041noreply@blogger.com